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This book introduces a new way of conducting a handover which allows the workers themselves to see the process from a wider perspective and to gather information in a different way. The major change is that the team coming on shift take charge of the handover rather than the one going off shift. The new shift then interviews the old. The book gives a clear, practical account of this new model and contains many ideas, particularly relating to interviewing skills, which can be used in other aspects of one's work. There are numerous coaching exercises for the individuals and staff teams as well as verbatim examples of the new handover in action.
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This is the second biennial volume reviewing the state-of-the-art on a wide variety of micro and macro health care management topics in the popular "Advances in Health Care Management" series. It proudly showcases reviews of both empirical and conceptual research in specific areas of health care management, including topics in three basic areas: reviews of empirical and conceptual research on health care industry-specific topics, e.g., role of physicians; reviews of empirical and conceptual research on different types of health care organizations focusing on issues specific to such organizations or their segments of the health care industry, e.g., hospitals, managed care organizations; and, reviews of empirical and conceptual research on health care organizations focusing on topics or variables which cover various sub-disciplines of management, e.g., organizational change or entrepreneurial opportunity recognition. New and established scholars discuss such topics within their expert area of research, as well as emerging themes and divergent views, giving their unique perspective on the directions that will help build theory and improve the practice of health care management.
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This book discusses the reasons why doctors and nurses might be reluctant to make use of Rapid Response Teams (RRTs), which provide critical care in hospitals, in spite of the possible benefits. This book offers recommendations for how leaders can fuel successful adoption of an innovative practice.
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Theoretisch ist schon lange alles klar: Im modernen Klinikbetrieb werden im Interesse von Qualität und Effizienz alle medizinischen, logistischen und administrativen Prozesse mit Hilfe von Informationstechnologien dokumentiert, gelenkt und kontrolliert. Die Wirklichkeit sieht jedoch (noch) ganz anders aus. Trotz des verbreiteten Einsatzes umschriebener IT-Module, zum Beispiel im Labor oder beim Patienten-Monitoring, entspricht auch heute noch die Papier-basierte Dokumentation aller wichtigen Patientendaten dem Standard. IT-unterstützte Ressourcenplanung oder gar Steuerung medizinischer Prozess
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This volume is a collection of critical ideas relating organization science to both operations and accomplishments in the health care environment. A thematic guide for current leaders and practitioners, as well as health administration, business administration and organization development professors and students alike, this work pulls in a broad cross-section of perspectives on the important linkage of scholarship and practice with a solid global perspective. Covering key themes from culture, change, leadership, teams, IT and a systemic perspective of health care overall, it provides both practical insights and theoretical perspectives that will support immediate improvements and encourage longer term dialogue on how organization science can impact the delivery, structure and operations of health care systems globally. Advances in Health Care Management provides a forum for leading research on health care management with previous volumes providing reviews of the field, conference papers and research on selected topics including bioterrorism, international health care management, entrepreneurship, patient safety and nursing and health professional shortages.
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Team training has become a tradition in healthcare, where it has helped produce significantly positive results in patient safety. It is widely acknowledged that medical teamwork is essential, yet the coordination, communication, and cooperation behind it has never been carefully examined. This book provides a comprehensive study of the science behind improving team performance in the delivery of clinical care. Leaders in the field, Eduardo Salas and Karen Frush, have assembled scholars, practitioners, and professionals to offer a combination of practical advice and insight as well as a look in
Patients --- Health services administration --- Safety measures.
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Health services administration --- Medical care --- Methodology. --- Marketing.
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Health care reform --- Health services administration --- Medical care
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